Recent Articles
How to delete Call Recordings
Call recordings, if enabled, cannot be deleted. They are stored for a limited time frame, then purged from the user's view. If you would like to have voice recordings removed before they can be purged, please open a ticket with support@usipcom.com ...
Why do i get a fast busy signal when dialing a valid number
Typical reasons for getting a fast busy are: 1. The number you're calling is not in service at this time 2. The number you're calling was dialed incorrectly 3. The number you're dialing is outside of your dialing area. If you suspect the number is ...
Need help registering yealink w73h handset
If the handsets show unregistered or "Searching for Base" you may need to follow these steps. Long press the registration button on the base station till the registration LED flashes. It looks like a wifi symbol. On the handset, Do one of the ...
My phone is failing to get an IP address via DHCP
DHCP issues are one of the most common root causes for a VoIP phone like a Yealink failing to boot or register properly. Let’s break it down clearly: Why a Yealink Phone Might Not Get DHCP A Yealink (or any IP phone) uses DHCP (Dynamic Host ...
How do I assign a phone number to an auto attendant
When logged into your portal as Office Admin, click on the Inventory tab. If you do not see Inventory, you may need to click on Manage Organization at the top right corner. Once in Inventory, click on the phone number. Set treatment to auto attendant ...