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How to Create a New User in the Power Portal Follow these steps to add a new user to your Power Portal using the admin web portal. Video Guides - https://www.usipcom.com/hosted-guides/ Step 1: Log in to the Admin Web Portal Open a web browser on your ...
Portal - Time Frames
How to Create Time Frames in Power Portal Time Frames allow you to define when specific answering rules or system behaviors apply. For example, you can create a "Business Hours" time frame for weekdays and a "Closed Hours" time frame for weekends or ...
Portal - Call Queues
How to Create a Call Queue in Power Portal A Call Queue is a feature that places incoming callers in line to be answered by the next available agent. This is particularly useful for managing high call volumes in departments like customer support or ...
Portal - Auto Attendants
How to Create an Auto Attendant in Power Portal An Auto Attendant is an automated system that greets callers and directs them to the appropriate destination based on their input. Follow these steps to create an Auto Attendant. Video Guides - ...
Can I reboot phones from my portal
From your admin portal, click in the Inventory. Check the box to the left of the phone you would like to reboot and then click on Reboot at the top.