How to Create a New User in the Power Portal

Follow these steps to add a new user to your Power Portal using the admin web portal.

Step 1: Log in to the Admin Web Portal

1. Open a web browser on your computer.
2. Navigate to power.usipcom.com.
3. Enter your admin login credentials (e.g., ext@customerdomain.com) and password.
4. Click Log In.
5. From the top-right corner of the portal, select Manage Organization to access the admin dashboard.

Step 2: Open the Users Page

1. In the admin dashboard, click the Users icon on the menu bar.

• This will open the Users page, where you can manage existing users and add new ones.

Step 3: Add a New User

1. Click the Add User button.

• A pop-up window labeled Add a User will appear.

2. Fill out the following fields:

• First Name: Enter the first name of the user.
• Last Name: Enter the last name of the user (used for the dial-by-name directory).
• Extension: Assign a unique extension for the user (e.g., 101).
• Department: Specify the department (optional).
• Timezone: Choose the user’s timezone.
• Email Address: Enter the user’s email for notifications and password recovery.
• User’s Scope: Select the user’s access level:

• Basic User
• Office Manager (Support will need to assist with this role)
• (Other options may be available depending on your system setup.)

• Enable Voicemail: Check this box to activate voicemail for the user.
• New Password: Set a numeric login password for the user (it will be masked).
• Confirm Password: Re-enter the numeric password.

Step 4: Save the User

1. Click the Add User button at the bottom of the form to save the new user.

• The user will now appear in the Users list.

2. Repeat the process for additional users, if needed.

Optional: Configure the User’s Settings

After creating a user, you may want to further configure their profile:

• Voicemail Settings: Set up voicemail inbox options.
• Answering Rules: Define how incoming calls are handled based on time frames or other conditions.

For detailed instructions on these settings, refer to the respective sections in the admin guide.

Notes

• Ensure that the chosen extension number is not already in use.
• Use strong passwords to enhance security.
• If the user needs advanced permissions (e.g., Office Manager), please contact support.