Forward a Single Number to a Cell Phone
Forward a Single Number to a Cell Phone
If you have a need to forward a number directly off-net (not to any user or other number on the system) to a cell phone or some other number there is a very simple method to complete this task. Most numbers on the system or directed to a User, Auto Attendant, or Call Queue. Forwarding from any of these types of seats requires a bit more knowledge of the sytem to complete, as it carries more complexity.
Forwarding a single number can be done from the Inventory Tab of an Office Administrator account.
Click the Inventory Tab and find the number you want to forward. Click the number to display the options. From the "Treatment" menu, choose "PSTN Number"
Once this is completed a new "PSTN Number" sub window will be displayed where you will populate the number you want to forward to.
Click "Save" and there you have it! You have forwarded this number until you decide to change it's treatment. If you want to get really tricky, you can play with the "Enable Time Frames" option, where it only forwards during certain times of the Day, Week, etc. We'll cover Time Frames under another article. Enjoy!
Related Articles
User - How to Forward My Office Number to Another Number
Forwarding My Number to Another Number Many of us are on the move and are rarely at our desks all the time. If you don't want to miss that important call, you can easily set your number to follow you where you go. There are many options for ...Configure Polycom Phone
How to Reconfigure a Polycom VoIP Phone These steps will need to be completed by an Office Manager before connecting your Polycom desk phone Click on Inventory. (If you do not see Inventory, you may need to click the Manage Organization link at the ...Configure Yealink Phone
Power Portal Steps These steps will need to be completed by an Office Manager before connecting your Yealink desk phone Click on Inventory. (If you do not see Inventory, you may need to click the Manage Organization link at the top of your page.) ...Answering Rules
After you set up your time frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the Answering Rules icon at the top of the User Account page: ...Forward Calls with Answering Rules
After you set up your time frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the Answering Rules icon at the top of the page: The left side ...