User Phones Tab

User Phones Tab

The Phones page allows you to manage your phones. To display the Phones page, click the Phones icon at the top of the page:


Each row shows a phone that has been added to the system, along with:

  • Whether the phone is registered.

  • The phone name and device type. The hyperlink below the Name column allows you to edit the phone information. You can also edit or delete phones using icons on the right side of the row.

  • The phone’s IP address, MAC address, and line number on the phone associated with your extension. 

Clicking the Refresh button updates the information shown on the page.

The page has an Add Phone button that adds phones to your system. This task usually is performed by administrators and is not described in this guide.




    • Related Articles

    • User Home Tab

      The Home page of your portal provides an at-a-glance view of everything going on with your extension. Table below describes the areas on the Home page. Field Description New Messages Shows new messages. You can play messages, click to call back, ...
    • User Messages Tab (Voicemail)

      Messages or Voicemail You configure voicemail using the Messages page. This page has two tabs for handling voicemail: Messages — see “Messages” below. Settings — see “Voicemail Settings” on the next page. To display the Messages page, click the ...
    • Office Administrator - RESET the Password for a USER

      Steps to Resetting a Users Password If you're an Office Administrator, you will see the "Users" tab in your top row of options To reset the password for a User, simply click this tab then find the User you wish reset. Click that User or click the ...
    • User - How to Forward My Office Number to Another Number

      Forwarding My Number to Another Number Many of us are on the move and are rarely at our desks all the time. If you don't want to miss that important call, you can easily set your number to follow you where you go. There are many options for ...
    • Phones are offline

      If phones are not able to receive inbound or make outbound calls, chances are you're having an issue with internet connectivity to your handset. First, check to ensure your internet is functioning properly. Once confirmed and your phones are not ...