Change current voicemail greeting
From the portal, click on the Users tab. At the bottom of the page, make sure Hide System Users is unchecked. You will see that extension in the list of users. Click on that user and then go to the Voicemail tab.
Scroll down to Greetings and click the Manage button beside the current greeting. Delete the current greeting and then click Add Greeting to add a new greeting.
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Portal - Video Guides
Video guides for the portal can be found at https://www.usipcom.com/hosted-guides/