Making International Calls

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• Making Calls with Your Phone

  Making Calls Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To dial on-hook 1. Dial the phone number. 2. Pick up the handset, headset, or speaker. ➢ To dial off-hook 1. Pick up the handset, headset, or ...

• Forward Calls with Answering Rules

  After you set up your time frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the Answering Rules icon at the top of the page: The left side ...

• How do i record phone calls

  From your Office Admin portal, go to the Users tab. If you click on each user's name, you will see an option to Record Users Calls. Set that to Yes and Save.

• Changing Music on Hold to Ringback Tone

  For many people using Queues and Auto Attendants, they would rather their callers here ringing than hold music. If this is your case, we're making it easy to access a ringing tone to download. Please follow this link to download for your use. ...

• Configuring E911 for My Account (Legacy E911)

  Overview Enhanced 911 (also known as E 911) is a safety feature that protects Internet-based phone users by providing location data that otherwise would be lacking from an emergency call. Location in a Changing World The strength of a softphone is ...