Making International Calls

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• Making Calls with Your Phone

  Making Calls Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To dial on-hook 1. Dial the phone number. 2. Pick up the handset, headset, or speaker. ➢ To dial off-hook 1. Pick up the handset, headset, or ...

• Forward Calls with Answering Rules

  After you set up your time frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the Answering Rules icon at the top of the page: The left side ...

• Changing Music on Hold to Ringback Tone

  For many people using Queues and Auto Attendants, they would rather their callers here ringing than hold music. If this is your case, we're making it easy to access a ringing tone to download. Please follow this link to download for your use. ...

• Allowing or Blocking Callers

  The Answering Rules page has an Allow/Block button that allows you to permit or block calls from certain numbers. Using this feature, you can block unwanted calls to your phone, as well as calls from anonymous and unwanted numbers. Allowed numbers ...

• User Home Tab

  The Home page of your portal provides an at-a-glance view of everything going on with your extension. Table below describes the areas on the Home page. Field Description New Messages Shows new messages. You can play messages, click to call back, ...